Response Times Measured in Minutes, Not Days

We understand that problems on your eCommerce site often translate to a direct impact on your revenue.  Our Support Plan customers benefit from a guaranteed response time of 60 minutes or less.


We're Not Satisfied Until You Are

Saying that over 90% of our Support Customers tell us that they are "very satisfied" doesn't tell the whole story.  For us, it's about the impact that our work has on your customers. 


Experience Backed By More Experience

On a Support Plan, you have access to Brilliance's experienced and dedicated Support Team...and they have access to the decades of collective experience of the entire Brilliance Team.