The Brilliance Team

Boutique company with big business experience.

Our close knit team gives you the attention you deserve, drawing from a wealth of experience within big businesses such as NASA, Rockwell, IBM, Johnson Controls, Brady Corporation, and Direct Supply.

Lori McDonald

President & CEO


The lessons that guide Brilliance Business Solutions’ success began on a launching pad, when company founder Lori McDonald served as part of the team that put NASA’s Space Shuttle missions into orbit.  McDonald leads Brilliance Business Solutions with over 20 years of computer engineering and software development experience.

While performing the technical task of managing the Shuttle’s in-flight data recorders at Mission Control in Houston, Lori also gained an invaluable personal insight from the dedicated NASA professionals working around her. It’s only natural that when McDonald transitioned from space science to web development and from Houston Texas to Milwaukee Wisconsin, a focus on creativity and reliability continued as a common thread. “Everybody loves an impressive, exciting web site,” she said, “but unless it achieves its practical business goals it’s like a rocket that never gets off the ground.”

Lori graduated from Purdue University with a Bachelor’s degree in Computer-Electrical Engineering. She is a Microsoft Certified Professional. Her status as a recognized industry expert has resulted in regular speaking engagements at business conferences. Lori has been working with ACTION Business Coaching since December 2007 as she believes that improving herself, her leadership and her focus are critical for the ongoing success of Brilliance Business Solutions.

When Lori is not at work, she enjoys her family. She is married to David and has two boys. She enjoys living out her faith through service at her church, Transformation City Church, and in her community. She has a passion for making a difference in the lives of those in need and has worked with Milwaukee foster care as well as work on over 10 mission trips focused on home repair projects throughout the United States. Lori believes that those who lead best serve others first and she hopes this servant-based leadership is evident to every client of Brilliance Business Solutions.

Likes: The Muppets, singing harmony, musical theater, Star Trek, The West Wing

Dislikes: Lima beans, horror movies, surprises

David McDonald

Director of Development


David McDonald guides the daily operations of Brilliance Business Solutions with over 25 years of software development experience with an emphasis on business intelligence, data warehousing and database management.  McDonald graduated from Purdue University with a BS in Aerospace Engineering and during college he worked for NASA - Johnson Space Center as a Shuttle Operations team member on 7 shuttle flights. David left NASA to pursue a career outside of the Aerospace industry and began working for Rockwell Automation.

Dave worked for Rockwell Automation for 15 years. During this time, he worked for 3 years as a field application engineer helping Rockwell customers implement their automation systems. He then joined a group for 12 years designing, architecting, and program managing a 15 person team that built and maintained the largest custom eCommerce and marketing system and database at Rockwell.

David serves as the Development Director at Brilliance Business Solutions. He is an Episerver Certified Developer. David enjoys finding ways to create a better world by: 1) Helping customers succeed through websites and software technology, 2) Growing the Brilliance team, and 3) Giving back to the community.

Likes: Movies, Serving Others at Transformation City Church, Hanging out with my family, Games, and Walking

Dislikes: Telling my kids to do the same thing 8 times, Peanut-butter cookies, Basketball

Jared Hackbart

Director of Sales


Before Jared started his professional career, he obtained a Bachelor's in Business Administration from St. Norbert College in De Pere, WI. After quick stints in the banking and construction industries, Jared found himself employed by Canon Solutions of America (formerly Canon Business Solutions). At Canon, Jared put his love of technology to practice and focused on selling software to manage printing within large organizations. Despite his love for software, an opportunity to advance his sales career and begin selling into the mobile app/web development arena came from the Ken Cook Co. For several years, Jared worked with manufacturing companies on utilizing technology in the workforce.

When Jared is not at work he loves spending time with his wife and son (as well as his extended family). He also loves the outdoors, boating, movies and food (especially if he’s on the grill).

Likes: Family time, outdoor activities, cooking, sports

Dislikes: Losing, poor grammar, beets and reality television

Becky Sappington

Project Manager


With over 18 years of project management experience, Becky provides Brilliance Business Solution clients with the assurance that projects will be done on time and on budget. Becky graduated from the Milwaukee School of Engineering with a Bachelor of Science degree in Technical Communication. In college, she interned at Brady Corporation and continued on after graduation with a focus on IT project management. During her time with Brady, she lead global e-Business projects and helped to develop a project management framework for IT projects. After leaving Brady Corporation, Becky spent a few years working in the non-profit sector using her project management and administrative skills to benefit local families. Prior to joining Brilliance, she worked as an e-Business Program Manager and a Marketing & Online Growth Specialist in Milwaukee area.

When Becky is not at work she enjoys spending time with her husband, Brian. She is passionate about helping under-resourced neighborhoods in Milwaukee and is an active supporter and volunteer with area charities.

Likes: Volunteering, Having a Clean House, Bonfires

Dislikes: Centipedes, Running out of Coffee

Joe Winters

Project Manager


Joe brings over 15 years of project management experience to the Brilliance Support Team. After graduating from Purdue University with a BS in Electrical Engineering, Joe went on to work for IBM in the Research Triangle Park area of North Carolina. At IBM, he led Quality Assurance teams through the development cycle of IBM’s servers. Working in QA, Joe learned the importance of delivering outstanding products on-time and of the highest quality. In addition to his work at IBM, Joe has spent over 8 years helping small businesses and non-profit organizations increase their marketing and web presence via logo and website development.

Outside of the office, Joe enjoys spending time with his wife and two children. He also invests many hours volunteering at his church, whether playing drums with the music ministry or assisting with marketing efforts.

Likes: Lazy days with family, Music, Technology, Sushi

Dislikes: Crowds, Gyms, Late nights

Karleen Bernklau



Karleen has over 10 years of experience as a computer programmer and serves as an ASP.Net Developer at Brilliance Business Solutions. She earned an Associate's degree in Computer Science from Rock Valley College, Rockford, IL and has also attended Waukesha County Technical College taking Web Development courses and obtaining up-to-date IT skills using cutting-edge development tools. Prior to coming to Brilliance, Karleen worked as a Computer Programmer for Johnson Controls and a small family-owned business.

Outside of work, Karleen enjoys spending time with her husband and four children. Karleen is happy to be part of the development team at Brilliance Business Solutions where helping customers is their number one priority.

Likes: Swimming on hot summer days, downhill skiing in the winter

Dislikes: Clutter, spiders, bugs

Mike Clausing



Mike graduated from the University of Wisconsin-Milwaukee with a degree in Computer Science and serves as an ASP.Net Developer with 5 years of computer programming experience. Before joining the Brilliance team, he interned with Direct Supply in IT Support and moved on to Entech as a PHP Programmer. Clausing is a Microsoft Certified Professional and has passed the Microsoft HTML5 with JavaScript & CSS3 certification.

Likes: Volleyball, Working on Cars, New Programming Languages

Dislikes: Reality TV, alarm clocks

Drew Douglas



Drew graduated from the University of Wisconsin-Milwaukee with a Master of Science degree in Computer Science and has 4 years of computer programming experience. His studies were focused on programming languages and compiler technology. His development work has utilized many technologies, including ASP.NET Forms and MVC, NServiceBus, Java Swing, AspDotNetStorefront, and Episerver. During his time with Brilliance, Drew has been involved in projects large and small, ranging from web design to large-scale ERP integration. Drew is a Certified Episerver Developer for both CMS and eCommerce, as well as a Microsoft Certified Professional (Microsoft HTML5 with JavaScript & CSS3 Certification). Drew lives in Milwaukee with his wife, stepson, and their terrier/beagle/whippet, Lucy.

Likes: Swimming, Theater, Biking

Dislikes: Icy Roads, ATM Fees, Water in the Basement

Marcus Walz



Marcus received a degree in Applied Math and Computer Science from the University of Wisconsin-Milwaukee. Before joining the Brilliance team, Marcus was a researcher at Aurora Healthcare. He has over three years of experience developing software used to analyze big data sets in biology and healthcare. Outside of work Marcus enjoys running, reading, and cooking.

Likes: Coffee, Ice Age Trail, Mexican Food

Dislikes: Traffic, Humid Weather

Konstantin Yaroshovets


Konstantine brings his 15 years of software development experience to the Brilliance team with a specialization in front-end technologies, UX and UI. He studied Computer Science for his undergrad and has a Master’s Degree in Economics. Throughout his career he has developed software for SAAS models and built apps using .Net, PHP and Java. Outside of work, Konstantin enjoys traveling.

Likes: Pixel Perfect, Cats, Cooking, Soccer

Dislikes: News, house cleaning, messing with layers of Photoshop files

Angela Steinkamp

Office Manager


Angela serves as the Office Manager at Brilliance Business Solution and prior to joining the team she worked at Troubadour Bakery as a production baker and office manager. At Troubadour, she had the opportunity to develop recipes and create new products to be sold at Colectivo and other cafes around Milwaukee and Wisconsin. Before moving to Milwaukee, Angela's career included being a summer camp office manager, art student, AmeriCorps volunteer and classroom tutor. When she is not at Brilliance, Angela enjoys spending time with her husband, Chris, baking at home, reading a book with her cat, Panza, on her lap, or making new art or craft.

Likes: Coffee, baking, biking, crafts, reading, sleeping-in

Dislikes: Washing dishes, zombie-anything

Interested in working with the Brilliance team? SCHEDULE A FREE CONSULTATION