RHC Holding Corp. Case Study
RHC Holding Corp. is a manufacturer and supplier of audio cables, snakes and other devices, headquartered in Jackson, Missouri.
Building on its current success, RHC Holding Corp. wanted the ability to include a rendering of specific products to enhance the quoting process for its sales team. In addition to coding that would work to grow its products, other issues RHC Holding Corp. experienced with its Design Vision application included:
- The back and forth process for hand-drawing sketches took a lot of time for both Brilliance and RHC Holding Corp.
- Application limitations due to lack of functionality were limiting RHC Holdings' ability to showcase products.
The firm collaborated with Brilliance Business Solutions to develop an application for building custom panels and audio snakes. RHC Holding Corp. also wanted long-term support, usability and to advance its cloud solutions. Recommendations made and executed by Brilliance included:
- Used a 4.5 custom.net platform to develop RHC’s Design Vision desktop application
- Used a Windows Commmunication Foundation framework to store version history in the cloud and form system integrator to work across several different designers
RHC Holding Corp. wanted an application that aided sales reps and customers during buying process.
This tool Brilliance developed allows customers to spec out their own panels, ensuring sales rep knows exactly what they need. Additional benefits from this enhancement include:
- Customers and sales reps can save time because different designers can work on the same project.
- The application makes the buying process easier for the customer, who can show a PDF or send link to client.
- The production lead time has gone down.
“Brilliance is trustworthy and has been doing most of our web work over time. All of their estimates and scoping came in under budget. Compared to other competitors and outsourcing, Brilliance has provided the best option. Every time they said they would do something, they have delivered. Budgeting and project management are two areas where we have seen improvements after working with Brilliance.”
- Josh Koehler, RHC Holding Corp.