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    <title>Business Websites Blog</title>
    <description>Our thoughts on creating websites built to allow businesses to leverage technology for their success.  A focus on usability, ROI, ecommerce, social media, and search marketing.</description>
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    <pubDate>Wed, 10 Mar 2010 13:08:10 GMT</pubDate>
    <lastBuildDate>Wed, 10 Mar 2010 13:08:10 GMT</lastBuildDate>
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      <title>Social Networking: Goldmine for Lawyers, Minefield for Employers </title>
      <description>&lt;br /&gt;
&lt;em&gt;Note from Lori:&lt;br /&gt;
While social media offers exciting opportunities, it also creates potential dangers that employers should be aware of.  In this guest blog post commercial litigation lawyer, Noah Fiedler, shares his perspective on what employers should be aware of when it comes to social networking.&lt;br /&gt;
&lt;/em&gt;&lt;br /&gt;
Written by Noah Fielder&lt;br /&gt;
&lt;br /&gt;
Recently, a once-convicted felon had his probation revoked when pictures from his wife's Myspace page were introduced into evidence at the hearing.  The pictures showed the felon holding a beer, which was a violation of his probation.
&lt;a href=http://www.brillianceweb.com/blog/entryid/24/social-networking-goldmine-for-lawyers-minefield-for-employers.aspx&gt;More...&lt;/a&gt;</description>
      <link>http://www.brillianceweb.com/blog/entryid/24/social-networking-goldmine-for-lawyers-minefield-for-employers.aspx</link>
      <author>lori@brillianceweb.com</author>
      <comments>http://www.brillianceweb.com/blog/entryid/24/social-networking-goldmine-for-lawyers-minefield-for-employers.aspx#Comments</comments>
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      <pubDate>Tue, 25 Aug 2009 13:31:00 GMT</pubDate>
      <slash:comments>0</slash:comments>
      <trackback:ping>http://www.brillianceweb.com/DesktopModules/Blog/Trackback.aspx?id=24</trackback:ping>
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    <item>
      <title>Web Integration: Connecting Your Website to Your Back Office Software</title>
      <description>Written by Lori McDonald&lt;br /&gt;
&lt;br /&gt;
Many companies are realizing the cost-savings and competitive advantage they can achieve from integrating their website with their back office software.  In the past, it was enough to just have a website, but in today’s marketplace business are required to work faster, better and cheaper.  Technology can be leveraged to assist your company in delivering better, less-expensive service to your customers.  Visionary business leaders are looking for strategic ways to stand out from their competition – and integrating your website with your back office software is one strategy you should consider. 
&lt;a href=http://www.brillianceweb.com/blog/entryid/22/web-integration-connecting-your-website-to-your-back-office-software.aspx&gt;More...&lt;/a&gt;</description>
      <link>http://www.brillianceweb.com/blog/entryid/22/web-integration-connecting-your-website-to-your-back-office-software.aspx</link>
      <author>lori@brillianceweb.com</author>
      <comments>http://www.brillianceweb.com/blog/entryid/22/web-integration-connecting-your-website-to-your-back-office-software.aspx#Comments</comments>
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      <pubDate>Fri, 07 Aug 2009 17:21:53 GMT</pubDate>
      <slash:comments>0</slash:comments>
      <trackback:ping>http://www.brillianceweb.com/DesktopModules/Blog/Trackback.aspx?id=22</trackback:ping>
    </item>
    <item>
      <title>Sales Leads via Social Media: Paramount Machine Company</title>
      <description>Written by Lori McDonald&lt;br /&gt;
&lt;br /&gt;
Do you wonder if social media can be used effectively for B2B businesses? Learn how Paramount Machine Company is using LinkedIn and Twitter to generate sales leads.
&lt;a href=http://www.brillianceweb.com/blog/entryid/21/sales-leads-via-social-media-paramount-machine-company.aspx&gt;More...&lt;/a&gt;</description>
      <link>http://www.brillianceweb.com/blog/entryid/21/sales-leads-via-social-media-paramount-machine-company.aspx</link>
      <author>lori@brillianceweb.com</author>
      <comments>http://www.brillianceweb.com/blog/entryid/21/sales-leads-via-social-media-paramount-machine-company.aspx#Comments</comments>
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      <pubDate>Mon, 20 Jul 2009 23:21:10 GMT</pubDate>
      <slash:comments>0</slash:comments>
      <trackback:ping>http://www.brillianceweb.com/DesktopModules/Blog/Trackback.aspx?id=21</trackback:ping>
    </item>
    <item>
      <title>Make Your Customers Smile, Especially When Things Go Wrong</title>
      <description>Written by Lori McDonald&lt;br /&gt;
&lt;br /&gt;
I recently was privileged to hear Brian Kalma – Director of User Experience at Zappos.com speak at NakedBizGrowth. There were many things I took away from his talk – and here is one I will share today. 
&lt;a href=http://www.brillianceweb.com/blog/entryid/20/make-your-customers-smile-especially-when-things-go-wrong.aspx&gt;More...&lt;/a&gt;</description>
      <link>http://www.brillianceweb.com/blog/entryid/20/make-your-customers-smile-especially-when-things-go-wrong.aspx</link>
      <author>lori@brillianceweb.com</author>
      <comments>http://www.brillianceweb.com/blog/entryid/20/make-your-customers-smile-especially-when-things-go-wrong.aspx#Comments</comments>
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      <pubDate>Mon, 22 Jun 2009 20:34:27 GMT</pubDate>
      <slash:comments>2</slash:comments>
      <trackback:ping>http://www.brillianceweb.com/DesktopModules/Blog/Trackback.aspx?id=20</trackback:ping>
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    <item>
      <title>Ergotron: A Manufacturer Engaging Customers with Social Media</title>
      <description>Written by Lori McDonald&lt;br /&gt;
&lt;br /&gt;
Let's take a look at one manufacturer who is using social media to engage their customers. &lt;a href="http://www.ergotron.com/" title="Ergotron - Digital Display Mounting and Mobility Products" target="_blank"&gt;Ergotron&lt;/a&gt; is a manufacturer well-known for their mounting and mobility products for computer monitors, notebooks, large flat panel displays and TVs.  A couple of years ago they decided to learn about new marketing options as they were cutting their advertising budget and foregoing print ads for online sources.
&lt;a href=http://www.brillianceweb.com/blog/entryid/19/ergotron-a-manufacturer-engaging-customers-with-social-media.aspx&gt;More...&lt;/a&gt;</description>
      <link>http://www.brillianceweb.com/blog/entryid/19/ergotron-a-manufacturer-engaging-customers-with-social-media.aspx</link>
      <author>lori@brillianceweb.com</author>
      <comments>http://www.brillianceweb.com/blog/entryid/19/ergotron-a-manufacturer-engaging-customers-with-social-media.aspx#Comments</comments>
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      <pubDate>Mon, 15 Jun 2009 12:50:00 GMT</pubDate>
      <slash:comments>0</slash:comments>
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    </item>
    <item>
      <title>How to Achieve a Better Website ROI</title>
      <description>Written by Lori McDonald&lt;br /&gt;
&lt;br /&gt;
Would you be surprised to know that most business owners don’t know how to measure the return on investment (ROI) they get from their website?  Discover the five steps you can use to calculate and improve your website ROI.&lt;br /&gt;
&lt;a href=http://www.brillianceweb.com/blog/entryid/18/how-to-achieve-a-better-website-roi.aspx&gt;More...&lt;/a&gt;</description>
      <link>http://www.brillianceweb.com/blog/entryid/18/how-to-achieve-a-better-website-roi.aspx</link>
      <author>lori@brillianceweb.com</author>
      <comments>http://www.brillianceweb.com/blog/entryid/18/how-to-achieve-a-better-website-roi.aspx#Comments</comments>
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      <pubDate>Fri, 05 Jun 2009 02:31:04 GMT</pubDate>
      <slash:comments>1</slash:comments>
      <trackback:ping>http://www.brillianceweb.com/DesktopModules/Blog/Trackback.aspx?id=18</trackback:ping>
    </item>
    <item>
      <title>How to Get 10,000 Products on Your E-commerce Site</title>
      <description>Written by Lori McDonald&lt;br /&gt;
&lt;br /&gt;
One common dilemma that we have seen companies struggle with is how to get a large number of products setup on their e-commerce site. For companies who are just starting an online store, this endeavor can set back the entire project by months. In the interest of helping businesses get their e-commerce site launched and having online sales coming in sooner, I offer these suggestions for getting products listed quickly on your e-commerce site.
&lt;a href=http://www.brillianceweb.com/blog/entryid/17/how-to-get-10-000-products-on-your-e-commerce-site.aspx&gt;More...&lt;/a&gt;</description>
      <link>http://www.brillianceweb.com/blog/entryid/17/how-to-get-10-000-products-on-your-e-commerce-site.aspx</link>
      <author>lori@brillianceweb.com</author>
      <comments>http://www.brillianceweb.com/blog/entryid/17/how-to-get-10-000-products-on-your-e-commerce-site.aspx#Comments</comments>
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      <pubDate>Thu, 04 Jun 2009 02:31:18 GMT</pubDate>
      <slash:comments>8</slash:comments>
      <trackback:ping>http://www.brillianceweb.com/DesktopModules/Blog/Trackback.aspx?id=17</trackback:ping>
    </item>
    <item>
      <title>ECommerce Content Tip #3: Use Product Reviews Effectively</title>
      <description>Written by Lori McDonald&lt;br /&gt;
&lt;br /&gt;
Product reviews can assist an ecommerce site in building credibility, increasing customer confidence, and providing valuable information for the development of product descriptions.&lt;br /&gt;
&lt;a href=http://www.brillianceweb.com/blog/entryid/16/ecommerce-content-tip-3-use-product-reviews-effectively.aspx&gt;More...&lt;/a&gt;</description>
      <link>http://www.brillianceweb.com/blog/entryid/16/ecommerce-content-tip-3-use-product-reviews-effectively.aspx</link>
      <author>lori@brillianceweb.com</author>
      <comments>http://www.brillianceweb.com/blog/entryid/16/ecommerce-content-tip-3-use-product-reviews-effectively.aspx#Comments</comments>
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      <pubDate>Mon, 13 Apr 2009 18:16:00 GMT</pubDate>
      <slash:comments>0</slash:comments>
      <trackback:ping>http://www.brillianceweb.com/DesktopModules/Blog/Trackback.aspx?id=16</trackback:ping>
    </item>
    <item>
      <title>ECommerce Content Tip #2: Use Your Statistics</title>
      <description>Written by Lori McDonald&lt;br /&gt;
&lt;br /&gt;
In addition to tracking KPIs for evaluating your website, you should also be using your statistics to decide on what future content to develop.
&lt;a href=http://www.brillianceweb.com/blog/entryid/14/ecommerce-content-tip-2-use-your-statistics.aspx&gt;More...&lt;/a&gt;</description>
      <link>http://www.brillianceweb.com/blog/entryid/14/ecommerce-content-tip-2-use-your-statistics.aspx</link>
      <author>lori@brillianceweb.com</author>
      <comments>http://www.brillianceweb.com/blog/entryid/14/ecommerce-content-tip-2-use-your-statistics.aspx#Comments</comments>
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      <pubDate>Mon, 06 Apr 2009 17:13:00 GMT</pubDate>
      <slash:comments>0</slash:comments>
      <trackback:ping>http://www.brillianceweb.com/DesktopModules/Blog/Trackback.aspx?id=14</trackback:ping>
    </item>
    <item>
      <title>Ecommerce Key Performance Indicators (KPIs)</title>
      <description>Written by Lori McDonald&lt;br /&gt;
&lt;br /&gt;
Learn the key metrics you should be using to evaluate your ecommerce site.
&lt;a href=http://www.brillianceweb.com/blog/entryid/15/ecommerce-key-performance-indicators-kpis.aspx&gt;More...&lt;/a&gt;</description>
      <link>http://www.brillianceweb.com/blog/entryid/15/ecommerce-key-performance-indicators-kpis.aspx</link>
      <author>lori@brillianceweb.com</author>
      <comments>http://www.brillianceweb.com/blog/entryid/15/ecommerce-key-performance-indicators-kpis.aspx#Comments</comments>
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      <pubDate>Thu, 02 Apr 2009 18:33:00 GMT</pubDate>
      <slash:comments>0</slash:comments>
      <trackback:ping>http://www.brillianceweb.com/DesktopModules/Blog/Trackback.aspx?id=15</trackback:ping>
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